Local 911 call taker wins national award – Illinois News

Local 911 call taker wins national award –  Illinois News

MORRIS – Local emergency call taker Megan Miller of the Grundy County 911 Center received national recognition this week as Friends of 911 presented its annual Telecommunicator Continuing Education Scholarships.

The Friends of 911 scholarships were awarded to seven 911 call takers nationwide who have demonstrated exceptional hard work, dedication and commitment to public service.

The scholarship, sponsored in part by Motorola Foundation, provided complimentary registration to the NENA 2017 Conference & Expo, which offers dozens of inspiring speakers, workshops and networking opportunities, plus a one-day professional training course of their choice.

The scholarship recipients were recognized at an awards ceremony June 7 in San Antonio.

“Across the nation, 911 telecommunicators answer an estimated 600,000 calls per day. We depend on them to keep calm, gather essential information, and summon emergency services in times of crisis,” NENA CEO Brian Fonets said in a press release. “This job is filled with stress and requires a variety of skills that can only be gained through specialized training and on-the-job experience. Megan’s dedication and commitment to her community is truly inspiring, and we are proud to present her with a Telecommunicator Continuing Education Scholarship.”

The Friends of 911 program was established by NENA to equip 911 call takers to better serve their communities through continuing education opportunities and wellness programs. The program also creates opportunities for the public to say thank you to those who serve as the public’s first line of emergency help.

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