Bank of America is closing its branches in Ukiah and Lakeport on Nov. 7, reportedly due to an increase in online and mobile banking practices by its customers.
All accounts in both branches will be moved to the bank’s Healdsburg location, roughly an hour from both cities, on that day, according to spokeswoman Tara Burke. There is also a branch in Windsor for those clients, also about an hour from both.
“Many of our clients have adopted our online and mobile banking offerings as a result of the convenience they provide,” Burke said in an emailed statement. “As more clients do their traditional banking outside of financial centers, financial centers are increasingly used to address more substantial yet infrequent client needs, like planning for retirement, securing a loan or establishing a banking relationship for their small business.”
A Bank of America customer since 1973, Stephen Frick of Ukiah said he has made the transition to online banking, so his only concern is withdrawing cash from the ATM.
“Where do I go to get cash?” he said.
Bank of America customers can take out cash at other bank ATMs for a fee of $5, as its website states, or drive to the other locations.
Joanne Chiles, manager of the Ukiah branch, said she has been hearing from customers since the bank sent letters out about the closure, but there have been no major issues.
“So far, things seem to be going smoothly,” she said.
When asked about employees being let go from the two branches, Burke responded Bank of America will do its best to transfer them to other positions.
“We work with the impacted employees to find other roles in which…
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