Stater Bros. begins home delivery service in Inland Empire – California News

Stater Bros. begins home delivery service in Inland Empire – California News




Home delivery of Stater Bros. groceries arrives in the Inland Empire on Tuesday.

Stater Bros. is partnering with a five-year-old delivery company called Instacart to provide to several ZIP codes between Pomona and Coachella.

Inland service is part of a major expansion by Instacart to reach 1 million additional households throughout Southern California.

Several other Instacart partners serve the Inland Empire, including Smart & Final, Costco, Petco and Ralphs.

Stater Bros., based in San Bernardino, is one of the Inland area’s largest retailers with 18,000 employees.

Stater Bros.’ partnership with Instacart began in 2016 with one Orange County store and has gradually expanded to 77 of its 170 locations.

“Instacart is a company that knows and understands online business as well as logistics,” Pete Van Helden, president and chief executive officer of Stater Bros., said in a phone interview. “They do a great job, and the relationship has been great.”

Instacart customers register with the service online and select their purchases from a range of departments, including deli, meat and seafood, bakery, dry goods, household and pets. They can order on demand or schedule a delivery.

Then a “personal shopper” picks up the order, selects the items and makes the delivery. The fee is $5.99 for orders larger than $35.

To qualify for the job, personal shoppers must “love grocery shopping, have a smartphone and have reliable transportation,” according to the Instacart website.

Van Helden said stores don’t make special accommodations for personal shoppers but through Instacart give customers “a virtual…

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